Open roles at Siena
Latest Siena Signals
What they do
Siena Raises $17M in Series A Funding led by York IE, with participation from Joyance Ventures, Aglaé Ventures, and Sierra Ventures. The funds will be used to further develop their AI-driven customer support platform, enhancing their 'Agent of Record' capabilities that unify customer data across various touchpoints.
Why it matters
Siena has developed an AI platform that integrates customer interactions, purchase history, and social media insights to create a cohesive support experience. Their 'Agent of Record' approach allows brands to maintain a persistent understanding of each customer, enabling more personalized service and proactive engagement.
Traction
Siena has rapidly scaled its customer base, now serving hundreds of brands, including notable names like SPANX and FIGS. The platform automates up to 80% of customer interactions, demonstrating significant operational efficiency and effectiveness in enhancing customer engagement.
Where the market is going
Siena is poised to disrupt traditional customer support solutions like Zendesk and Ada by offering a more integrated and intelligent approach to customer interactions. By leveraging comprehensive customer data, Siena addresses the critical pain point of fragmented customer service experiences, positioning itself as an essential tool for brands aiming to enhance customer loyalty and satisfaction.
Why Siena is hiring
Siena closed a $17M funding round in October 2026, with investors including York IE, Joyance Ventures, Aglaé Ventures and others. It currently has 14 open roles, 2 of them posted in the last 30 days, with hiring concentrated in London, North America - East Coast and New York. Companies tend to grow headcount fastest in the months after a round, so now is a good time to apply.
Teams hiring
Where Siena hires
Similar Customer Support companies hiring
Siena jobs: common questions
Is Siena hiring?
Yes. Siena has 14 open roles on SuperAIJobs right now, including 2 posted in the last 30 days. The list is refreshed daily from Siena’s own careers site.
Where are Siena jobs located?
Most open roles at Siena are in London, North America - East Coast, New York and Toronto. 3 roles are listed as remote or remote-friendly.
Does Siena hire remotely?
Yes — 3 of Siena’s 14 open roles mention remote work. Check each listing for the countries or time zones it covers.
How much has Siena raised?
The latest round we track is a $17M funding round in October 2026. Investors include York IE, Joyance Ventures, Aglaé Ventures and others. See the full deal history on MapCo.
What does Siena do?
Siena has developed an AI platform that integrates customer interactions, purchase history, and social media insights to create a cohesive support experience.
How do I apply for a job at Siena?
Every role on this page links straight to Siena’s own application page, so you apply directly — SuperAIJobs never sits in between.