Open roles at Sierra AI
Latest Sierra AI Signals
What they do
Sierra AI has secured $950 million in funding, led by Tiger Global and GV, pushing its valuation to over $15 billion. This investment aims to enhance its platform, enabling rapid deployment of AI-driven customer interactions across various sectors, including home lending and retail.
Why it matters
Sierra AI has developed an advanced AI platform that transforms customer experiences by managing the entire customer lifecycle, from initial consideration to long-term retention. Its agents are designed to be personal, proactive, and independent, allowing businesses to optimize customer satisfaction and achieve their goals.
Traction
Sierra AI serves over 40% of the Fortune 50, with agents managing billions of customer interactions annually across sectors like home lending, insurance, and retail. Notably, Nordstrom launched its voice agent in just five weeks, while Singtel achieved over 70% resolution rates in 10 weeks, demonstrating the platform's rapid deployment capabilities.
Where the market is going
Sierra AI is poised to disrupt traditional customer support models dominated by legacy systems like Zendesk and Salesforce by offering a more holistic, AI-driven approach. The shift from basic support functions to comprehensive customer lifecycle management represents a significant evolution in how businesses engage with their customers, positioning Sierra as a potential global standard in AI-driven customer engagement.
Why Sierra AI is hiring
Sierra AI closed a $950M funding round in May 2026, with investors including Tiger Global and GV. It currently has 189 open roles, 39 of them posted in the last 30 days, with hiring concentrated in San Francisco, London and Singapore.
Teams hiring
- Engineering74
- Sales48
- Product12
- People & Talent8
- Legal4
- Marketing3
- Operations2
- Finance1
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Sierra AI jobs: common questions
Is Sierra AI hiring?
Yes. Sierra AI has 189 open roles on SuperAIJobs right now, including 39 posted in the last 30 days. The list is refreshed daily from Sierra AI’s own careers site.
Where are Sierra AI jobs located?
Most open roles at Sierra AI are in San Francisco, London, Singapore, New York and Sydney. 24 roles are listed as remote or remote-friendly.
Does Sierra AI hire remotely?
Yes — 24 of Sierra AI’s 189 open roles mention remote work. Check each listing for the countries or time zones it covers.
How much has Sierra AI raised?
The latest round we track is a $950M funding round in May 2026. Investors include Tiger Global and GV. See the full deal history on MapCo.
What does Sierra AI do?
Sierra AI has developed an advanced AI platform that transforms customer experiences by managing the entire customer lifecycle, from initial consideration to long-term retention.
How do I apply for a job at Sierra AI?
Every role on this page links straight to Sierra AI’s own application page, so you apply directly — SuperAIJobs never sits in between.