Open roles at Serve First
Latest Serve First Signals
What they do
Serve First has raised £5 million ($6.25M) in a funding round led by Pembroke VCT and the Midlands Engine Investment Fund II. The capital will be allocated to bolster sales and marketing efforts, including the hiring of a Chief Revenue Officer, and to further develop its AI capabilities.
Why it matters
Serve First has built an AI-driven customer experience and performance management platform that integrates customer feedback, mystery shopping, operational audits, and real-time action management into a cohesive system. This platform is designed specifically for multi-site organizations, enabling frontline teams to transform insights into actionable improvements.
Traction
Since its launch in 2023, Serve First has achieved an annual recurring revenue exceeding £2 million and has nearly doubled its revenue in a year. The company has expanded its client base significantly, securing contracts with notable brands across various sectors, including retail and hospitality, and has recently entered the European market.
Where the market is going
Serve First is positioned to disrupt traditional customer support models dominated by legacy systems, leveraging advanced AI to enhance customer experience and operational efficiency. As businesses increasingly recognize the critical role of customer experience in driving performance, Serve First's innovative approach is set to capitalize on this shift, making it a formidable competitor against established players in the customer support sector.
Why Serve First is hiring
Serve First closed a $6.3M funding round in April 2026, with investors including Pembroke VCT, Midlands Engine Investment Fund and others. It currently has 1 open role, with hiring concentrated in Kingston.
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Serve First jobs: common questions
Is Serve First hiring?
Yes. Serve First has 1 open role on SuperAIJobs right now. The list is refreshed daily from Serve First’s own careers site.
Where are Serve First jobs located?
Most open roles at Serve First are in Kingston.
Does Serve First hire remotely?
None of Serve First’s current roles are listed as remote, so expect to work from one of its offices.
How much has Serve First raised?
The latest round we track is a $6.3M funding round in April 2026. Investors include Pembroke VCT, Midlands Engine Investment Fund and others. See the full deal history on MapCo.
What does Serve First do?
Serve First has built an AI-driven customer experience and performance management platform that integrates customer feedback, mystery shopping, operational audits, and real-time action management into a cohesive system.
How do I apply for a job at Serve First?
Every role on this page links straight to Serve First’s own application page, so you apply directly — SuperAIJobs never sits in between.