Open roles at Decimal AI
Latest Decimal AI Signals
What they do
Decimal AI raised $4 million in seed funding, co-led by Khosla Ventures and Kearny Jackson, with participation from Atlassian Ventures. The company plans to enhance its customer engineering platform to tackle a broader array of technical issues and improve integrations within support and engineering workflows.
Why it matters
Decimal AI has developed a customer engineering platform that connects support workflows with backend engineering context. This integration aims to streamline the management of software customer issues, effectively bridging the gap between customer support and engineering teams.
Traction
Decimal AI is targeting software companies that require efficient issue management solutions. The platform's ability to integrate support and engineering workflows positions it well within the growing demand for streamlined customer service operations, although specific customer names or revenue figures have not been disclosed.
Where the market is going
Decimal AI is poised to disrupt traditional customer support models dominated by siloed operations, such as those from Zendesk and ServiceNow. By integrating engineering insights directly into support workflows, the company is betting on a structural shift towards more collaborative and efficient customer service processes, which is increasingly critical in a software-driven market.
Why Decimal AI is hiring
Decimal AI closed a $4M funding round in September 2026, with investors including Khosla Ventures, Kearny Jackson and Atlassian Ventures. It currently has 10 open roles, 2 of them posted in the last 30 days, with hiring concentrated in Louisville, Columbus and Cincinnati. Companies tend to grow headcount fastest in the months after a round, so now is a good time to apply.
Teams hiring
- Finance10
Where Decimal AI hires
Similar Customer Support companies hiring
Decimal AI jobs: common questions
Is Decimal AI hiring?
Yes. Decimal AI has 10 open roles on SuperAIJobs right now, including 2 posted in the last 30 days. The list is refreshed daily from Decimal AI’s own careers site.
Where are Decimal AI jobs located?
Most open roles at Decimal AI are in Louisville, Columbus, Cincinnati and White Plains.
Does Decimal AI hire remotely?
None of Decimal AI’s current roles are listed as remote, so expect to work from one of its offices.
How much has Decimal AI raised?
The latest round we track is a $4M funding round in September 2026. Investors include Khosla Ventures, Kearny Jackson and Atlassian Ventures. See the full deal history on MapCo.
What does Decimal AI do?
Decimal AI has developed a customer engineering platform that connects support workflows with backend engineering context.
How do I apply for a job at Decimal AI?
Every role on this page links straight to Decimal AI’s own application page, so you apply directly — SuperAIJobs never sits in between.