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What they do
Mia Labs has closed a $20 million Series A funding round led by Permanent Capital Ventures, with participation from Norwest and several earlier investors. The funds will be used to enhance product development, grow the team, and scale operations across the U.S.
Why it matters
Mia Labs has developed an AI-powered conversational platform named Mia, specifically designed for automotive dealerships. This platform replaces traditional customer communication tools like call centers and chatbots, providing a unified conversational layer that manages customer interactions across sales, service, and reception.
Traction
Mia Labs has expanded to support over 350 franchise dealerships nationwide, enabling more than $45 million in dealership revenue tied to AI-booked appointments and saving over 1.5 million human hours through automated conversations. The company has powered over 1 million customer interactions and booked more than 130,000 sales and service appointments.
Where the market is going
Mia Labs is directly challenging outdated dealership communication methods, which often rely on fragmented tools that hinder efficiency. By positioning its AI as a 'super employee' tailored to the unique workflows of automotive retail, Mia Labs is poised to redefine customer engagement in the sector, threatening traditional call centers and inefficient manual processes.
Why Mia Labs is hiring
Mia Labs closed a $20M funding round in January 2026, with investors including Permanent Capital Ventures, Norwest, Eniac Ventures and others.
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Mia Labs jobs: common questions
Is Mia Labs hiring?
We are not tracking any live roles at Mia Labs right now. Set up a free alert and we will email you when they post one.
How much has Mia Labs raised?
The latest round we track is a $20M funding round in January 2026. Investors include Permanent Capital Ventures, Norwest, Eniac Ventures and others. See the full deal history on MapCo.
What does Mia Labs do?
Mia Labs has developed an AI-powered conversational platform named Mia, specifically designed for automotive dealerships.
How do I apply for a job at Mia Labs?
Every role on this page links straight to Mia Labs’s own application page, so you apply directly — SuperAIJobs never sits in between.